Your deposit refund will be processed and returned to your nominated bank account within 28 days of the end of your licence. If you provide your details after the date specified, there will be a delay in this being returned.

Arrival slots will be available to book from 8am to 6pm on the main arrival days. We will write to you around mid-August with further instructions. If you are arriving outside of our main arrival days, our reception is open 24 hours a day 7 days a week, so there is always a member of staff to welcome you and issue your room keys. 

We can make your start date work for you. The 44 week contract dates are 19^th September 2025 – 24^th July 2026 and 51 week contract dates are 19^th September 2025 – 11^th September 2026, these dates are fixed. However, if you wish to move into our accommodation on an alternative start date please contact our accommodation team for more information at accommodationnottingham@upp-ltd.com. You will incur an additional cost for this.

Yes, you will be allocated to a specific area with other Loughborough students where possible.

Your terms and conditions are visible on the Broadgate Park Student Portal when you
go to view your offer, you are directed to view these before you accept, and are also
accessible on your booking dashboard following your acceptance.
You can also view the Standard terms and conditions here.