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Here you'll find useful information whether you're a resident, or looking to become a resident. Have a question not answered? Please contact us!
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Frequently Asked Questions

I’m a current UoN student, when can I apply?

Returner applications open in November ahead of each academic year. Look out for communications from us at this time with information on when to book. All returner applications can be made via the website

How do I apply?

All returner applications can be made via the Broadgate Park portal.

What is a returning student?

A returning student is a student who has completed at least 1 year of study at the
University of Nottingham. Please note you do not need to have been a previous resident
at Broadgate Park to be a returning student.

I can’t see my rent invoices on my NottinghamHub portal, what shall I do?

Your rent invoices will appear on your NottinghamHub portal in early September. If you
cannot see your rent invoices at this time please follow the user guides on the web page
here.

What should I do if I do not receive my student loan in time for my rent and deposit payment?

If you haven’t received your student loan in time to cover your rent and deposit, it’s important to reach out for help. Please contact the accommodation team at sas@nottingham.ac.uk to discuss your situation and explore possible solutions. You can also check out our payment guides here.