We're here to help
Here you'll find useful information whether you're a resident, or looking to become a resident. Have a question not answered? Please contact us!
Frequently Asked Questions
How long does it take to get to the University Park / Jubilee Campus?
We are located right next to the west entrance of University Park. The Portland building
is in the centre of University Park and it takes approximately 15 minutes to walk from
Broadgate Park, 25 minutes from Albion House and 20 minutes from Cloister House.
How do I book onto an Open Day?
Open days are a great way to learn more about your course, meet academics and chat to
students. They can help you decide whether life as a Nottingham students is right for
you. You can also view the accommodation available at Broadgate Park via a university
guided tour or simply drop in. Book your place on an open day here.
I’ve lost my keys what shall I do?
You can loan a key from Reception for a few days whilst you look for yours, if you not able to find your keys you will be charged for a new set.
How do I report a maintenance/noise issue?
The quickest way to report a maintenance issue is via the Home @ Halls app. You can
also report a noise issue via the app however if the issue is occurring during unsociable
hours the best way to report this would be directly to Broadgate Park reception by
calling 0115 9518670.
Do you have bike storage?
We have several bike stores across all 3 sites at Broadgate Park, Albion House and
Broadgate Park. Please liaise with our reception team to arrange access. You should also register your bike on arrival by speaking to our Reception team.